Phone calls, emails, and yes, some customers text Freddie on occasion. “That is all great, but when we get to see you in person, that’s why we do it!” Freddie shares why RCC travels, “It’s easy to work at a company like RCC when we have customers like all of you.”
Our commitment to fostering deep and meaningful connections with our customers is at the core of everything we do. This is precisely why RCC travels to conventions and hosts events every year. Through our dedication to delivering software solutions crafted by fuel people, for fuel people over the years, our approach to how we interact with customers at events and why we travel has changed. As Tom Neubauer, in our sales department shares, “Our time at conventions is often spent catching up and interacting with our current clientele, sharing about our latest services and how their current services with RCC are impacting business or any issues they are having.”
“Our time at conventions is often spent catching up and interacting with our current clientele.”
While we’re committed to being at the forefront of integrating the latest technologies to serve our customers, we believe that blending high technology with traditional, in-person interactions offers the best of both worlds. Every opportunity we’re given to interact with you, our customers, allows us to check in on your well-being, understand your needs firsthand, and explore how we can serve you better.
As much as we look forward to in-person events, we recognize that well-planned virtual events can sometimes be a more practical and cost-effective option for many to access essential information and maintain personal connections, which is why we launched our Build Your Business and FDS Feature Focus webinar series & hope you’ll check them out soon! Whether an upcoming event is virtual or in-person, you’ll always find our team eagerly gearing up to maximize our time together. When we travel to meet our customers face-to-face, we bring our RCC family atmosphere along, ensuring the focus remains on nurturing those all-important relationships.
Will we see you at one of these upcoming events?
2024 Event Dates & Details
Register for the next FDS Webinar or The next Build Your Business Webinar
Details & Registration Here
We look forward to connecting with you, understanding your challenges and successes, and discussing how our solutions can further enhance your business. See you there!