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Rural Computer Consultants, Inc.

Rural Computer Consultants, Inc.

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Careers

RCC Hiring in Bird Island MN - Tech Careers
Our success is based on the same principles it was founded on nearly four decades ago: service, value, honesty, integrity.
Family-run business with small town atmosphere, and customers from all over the world.

Enjoy a career that is challenging, rewarding, and fun.

Opportunities at Rural Computer Consultants include Customer Service and Fuel Support, Programmers, Sales & Marketing, Administration, and Technical Support.

Our main office is located in Bird Island, MN, and working in a small rural community has its perks – short commutes, low cost of living, and a family-orientated business. We have another office located in Alabama, as well as some remote workers scattered throughout the nation, and have monthly team education meetings.

What our employees love about working at RCC

We have have excellent benefits including 401(k) retirement plan, health insurance, paid holidays, and paid vacation/PTO, but the benefits of working at RCC go far beyond the employee handbook and standard benefits. Don’t get us wrong, we get stuff done and keep our customers on top of our priority list – always. We also know that the little things are big things, and happy employees are productive employees!

Family First
We believe in work-life balance and that family comes first. We offer flexible hours, scholarship opportunities, and maternity/paternity leave.

Community Service
We love our small community, and we want our employees to feel like they can give back. We offer paid volunteer time for our staff who want to serve their community.

Meals
Every Friday we have breakfast at our office, from donuts and coffee to eggs and bacon! We also have catered lunch a few times a month (at the very least).

Tickets for Fun
We like to treat our employees to special surprises on occasion, such as tickets to sporting events (Wild and Twins!) or other fun activities.


CURRENT JOB OPENINGS

IT Support Specialist

Job description
Job Title: IT Support Specialist

The Company: RCC is a well-established company that has been around for over 40 years! We create and support one of the leading software systems in the propane industry. Our customer service is what keeps our clients happy.

Job Overview: We are seeking a skilled IT Support Specialist to join our team and provide entry-level support for RCC software installation, troubleshooting, and configuration, as well as assist with setup and troubleshooting of cloud connectivity. The ideal candidate will possess a broad technical skillset, including familiarity with network services, computer hardware, windows operating systems, and general office applications. This position involves working with customers via phone, email, and remote support tools.

Key Responsibilities:
Technical Support:

  • Provide technical assistance to end-users regarding VPNs, active directory user accounts, and back-office software installation.
  • Collaborate with other teams to provide timely resolutions to issues.
  • Documentation & Reporting:
  • Maintain clear, detailed documentation of support issues, software installations, configurations, and changes.

Knowledge Areas:

  • Basic understanding of networking protocols, including TCP services, file shares, and VPN technologies like OpenVPN.
  • Proficient with Windows (10, 11, Server 2016, 2019, 2022).
  • Familiarity with IIS, SQL, and basic Active Directory tasks such as user creation and password resets.
  • Basic understanding of printer setup and troubleshooting.
  • Experience with RDP and network connectivity troubleshooting.
  • Familiarity with office applications and troubleshooting standard software issues.
  • Ability to diagnose and resolve issues related to network connectivity, system performance, and software functionality.

Preferred Skills:

  • Problem-solving and analytical skills.
  • Excellent communication skills to interact with end-users and technical teams.

Work Environment:

  • This position offers flexibility and can be in-office, remote, or hybrid based on preference and business needs.
  • Fast-paced and collaborative environment.

Job Type: Full-time

Pay: $45,000.00 – $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan

Compensation Package:

  • Bonus opportunities

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: Remote


Apply Today!

To apply to work at Rural Computer Consultant, please fill out the simple application below. You can also attached your resume if you wish. Alternatively, you can also email a resume and cover letter to [email protected].

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    Rural Computer Consultants, Inc.

    RCC Headquarters

    211 S 10th St.
    PO Box 197
    Bird Island, MN 55310

    320-365-4027

    [email protected]

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