Support

Our highly trained support staff is ready to assist you quickly and efficiently.

When you work with RCC, you won’t have long waiting periods, wonder if you will talk to a real person, or get passed on to another company for outsourced support.  Working with RCC means talking to real people, that know the fuel business.

Largest Support Staff

Rural Computer Consultants, Inc. has the largest support staff in the fuel and propane software industry and it shows. Our focus is on providing fuel companies with dependable, efficient, and friendly service. Our customers love that when they call RCC, they always get to talk to a real person, not a recording or a long wait after submitting a ticket.

Niche Propane Industry Expertise

We don’t claim to know it all. But we do know a lot about fuel because it’s all we do, and we have been doing it a long time! Instead of trying to sell our software to many broad industries, we focus only on customers in the fuel and propane industry. This fuel industry niche benefits our customers – they get the best possible product and support.

One Call for Full Support

Rural Computer Consultants integrates with dozens of other software and technologies. Our Fuel Support, MOGO Support, and Tech Support Teams can help you with any RCC related technology need, with just one support line. Other companies outsource parts of their support, costing you additional time, hassle, and licensing fees. But when your work with the RCC Team, all the support you need is covered under the RCC roof.

Knowledgeable, Dependable Staff

We invest in people and are proud to have the most knowledgeable staff in the fuel and propane industry.  Our staff works hard to not only solve your problem but also train and coach you so that you feel more comfortable and empowered with RCC’s technology.

The RCC team of customer service representatives, product support technicians, and business consultants are unparalleled. Learn more about who we are what, what we do, and how we do it. AND why we’re here for you!

Learn more about RCC’s Training opportunities

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