Upgrade Questionnaire View 10.04 FAQs Please complete this request form if you wish to upgrade from an older version of RCC to RCC v10 (10.03 or 10.04). This information is helpful for us to better determine your upgrade completion date. CompanyThis field is for validation purposes and should be left unchanged.Company Name*Contact Name* Name Are you an owner or manager* Yes No If you are not the owner or manager, who can we contact about RCC version upgrades?Decision Maker Email* Decision Maker Phone*Email* Phone*What is your current version of RCC*8.02.039.029.05Classic.02.XX.XX10.02.xx.xx10.03.xx.xxAre you wishing to upgrade for a new integration?* Yes No Do you use MOGO?* Yes No No, but I'd like information about MOGO Do you use ArchiveXpress (AX)/Imaging in RCC?* Yes No I don't know Do you process credit cards through RCC (APS) ?* Yes No No, but I want to start I don't know Who is your processor?Do you use Remote Sensors?* Yes No Do you process collections through a 3rd party vendor?* Yes No How many workstations do you have connecting to RCC?*How many offices/locations does your company have?*Do RCC users in your office connect by network drive or RDP connection?*Network driveRDPWe are Cloud HostedI do not knowSpecial NotesPlease Note:* I have read the below statement regarding 10.04 updates and Classic screens becoming sunsetted. Upgrading to version 10.04 indicates your understanding that RCC is actively transitioning customers to V10 functionality, including V10 Enter Sales & Cash Receipts, V10 Process Autopay, and V10 Leases. Classic screens are being retired as part of RCC’s ongoing modernization efforts, and as newer versions are released, Classic functionality will gradually become unavailable.CAPTCHA Δ
