Are you ready for it?
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RCC Founder Brian Sheehan Keynote
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James Robilotta Workshop
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Vendor Fair – 18 confirmed vendors
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More Roundtable Sessions
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Thursday PAJAMA Day!
2025 RCC CUstomer SEminar Schedule
Sunday, June 15 – 5:00 – 6:00pm Seminar Registration – Menger Hotel Lobby
***Please Note! This agenda is subject to change based on the needs of the seminar. When able, we will make updates to reflect these changes.
Day 1 – Monday, June 16 – A,B,C Ballroom
7:00am – Seminar Registration
7:30am – Vendor Sponsor Breakfast
8:00am – 27th Annual RCC Customer Seminar Kickoff
8:45am – Introductions to RCC Staff
9:00am – Introductions of Attending Customers
9:30am – Break
9:40am – MOGO v4 / Hardware / Propane Demo / Fuels
12:00pm – Vendor Sponsor Lunch served in Minuet/Patio Rooms
1:00pm – Development Direction & Leadership Discussion
2:00pm – Imaging / Panda Docs
2:30pm – Break/Snack
2:45pm – DM / Forecasting / Real Time Comm. / Tank Monitors / Manual Tickets / Location Types w/ Monitor Usage
5:00pm – End of Day 1 – Dinner on Own
Day 2 – Tuesday, June 17 – A,B,C Ballroom
7:30am – Vendor Sponsor Breakfast served in Minuet/Patio Rooms
8:00am – Roundtables w/ RCC Staff & Breakfast – Minuet/Patio Rooms
9:30am – Break
9:40am – Vendor Introductions
10:00am – Upload, Sale Posting, Audit, Reports & Queries
12:00pm – Vendor Sponsor Lunch served in Minuet/Patio Rooms
1:00pm – Keynote RCC Founder Brian Sheehan – Leadership & Community Involvement
2:30pm – Break/Snack
2:45pm – v10 The Hub
4:00pm – Vendor Fair w/ Happy Hour
6:00pm – End of Day 2 – Dinner on Own
Day 3 – Wednesday, June 18 – A,B,C Ballroom
7:30am – Vendor Sponsor Breakfast served in Minuet/Patio Rooms
8:00am – Roundtables w/ RCC Staff & Vendors & Breakfast – Minuet/Patio Rooms
9:30am – Break
9:40am – Record Keeping
10:00am – James Robilotta Workshop
12:00pm – Vendor Sponsor Lunch served in Minuet/Patio Rooms
1:00pm – Keynote James Robilotta
2:00pm – Cash Receipts, APS, Budgets & Contracts
2:45pm – Break/Snack
4:00pm – Web, App, Notifications, Letter Templates
5:30 – 8:30pm – Seminar Sponsor & Customer Appreciation – Bar, Appetizers & DJ SanToneE! in Minuet, Pool & Garden Areas
Day 4 – Thursday, June 19 – A,B,C Ballroom – PAJAMA THEME DAY!
7:30am – Vendor Sponsor Breakfast
8:00am – Cylinders / New Smart Meters & Entry
9:00am – RCC BA & KPIs – Guiding strategic decisions for your business
10:00am – Prices, Global Price Change, Price Analyzer
10:30am – Break
10:40am – Service Manager, Service Tablet, Inventory
12:00pm – Vendor Sponsor Lunch served in Minuet/Patio Rooms
1:00pm – Month End, GL Interfaces with QB & Sage, AP, Financials, Payroll, Collections, New Statements
3:00pm – Break/Snack
3:15pm – Stump RCC Support & Farewell
5:00pm – End of Day 4 & Seminar 2025 – Dinner on Own
we can’t wait to see you!
The Customer Seminar is our favorite time of the year. We look forward to this time to see all of our customers in person; to be able to answer your questions, learn new ideas and tools in the RCC package and listen to the needs of your business.
Seats are filling fast! If you are planning to register, do it now! Virtual registration is open, too. Remember, if you are a GOLD or SILVER RCC subscriber, you get one free attendee (virtual or in-person) for the seminar, so take advantage! Attendance is invoiced AFTER the seminar.