Are you ready for it?
From inner tubes to interfaces, and sandcastles to service manager, pack your sunscreen and get ready for the best RCC Customer Seminar yet! Were talking a beachfront conference room, a CEO send-off, returning keynotes, and so much more on the 2024 RCC Customer Seminar Schedule.
2024 RCC CUstomer SEminar Schedule
Day 1 – Monday, June 17, 2024
7:30am – Customer Registration
8:00am – Welcome to the 26th ANNUAL RCC Customer Seminar
8:30am – MOGO Morning – Meet the MOGO Team, Hardware & Software Overview, What’s Next for MOGO (info every MOGO customer should know)
10:25am – MOGO Morning – Delivery Demo, Best Practices, Real Time Communications, Reports (How to improve your MOGO experience)
12:00pm – Vendor Sponsor Lunch
1:00pm – Keynote Speaker – Kate Gaziano from the NPGA
2:10pm – Service Manager / MOGO Service Tablet
3:00pm – DM & Forecasting Logic, Monitor Usage & Forecasting in RCC
4:10pm – Imaging
6:00 – 8:00pm – RCC Welcome Reception on Front Lawn
Day 2 – Tuesday, June 18, 2024
7:30am – Vendor Sponsor Breakfast
8:00am – RCC Did You Know? Discuss BYB, FDS FF, RCC Newsletter, Podcasts, Member Hub
9:00am – Daily Work – Uploading & Posting How To
10:30am – Reports & Queries, Notifications, RCC Business Analytics
12:00pm – Vendor Sponsor Lunch
1:00pm – Keynote Speaker Steve Gasser, CEO Vivid Image
2:00pm – Web Services & Auto-Payments & App
3:00pm – Customer Budgets
3:30pm – Customer Contracts
4:00pm – Vendor Fair – Carolina Rooms A,B
6:00 – 8:00pm – RCC Customer & Vendor Appreciation on Front Lawn
Day 3 – Wednesday, June 19, 2024
8:00am – Breakfast & Roundtables Session – Carolina Room A,B and Virtual Roundtable Online Room
10:15am – The Hub (+2-way notifications chat of dashboard) – Navigating New Customers/New Equipment/New Locations
12:00pm – Vendor Sponsor Lunch
1:00pm – Sit down with Susie
2:00pm – Feature Flags
3:00pm – NEW Month End
4:00pm – Letter Templates
6:00 – 9:00pm – Evening Shuttles to Boardwalk At The Beach – Please be sure to signup for shuttle times.
Day 4 – Thursday, June 20, 2024
7:30am – Vendor Sponsor Breakfast
8:00am – Stump Support – Q&A Session with all RCC Support Staff
10:00am – General Ledger, Financials, Inventory, Accounts Payable, Payroll
11:00am – Leadership talk Development Direction of RCC
We will wrap things up with an RCC “See You Later”
we can’t wait to see you!
The Customer Seminar is our favorite time of the year – getting to see all of our customers in person and answer questions and learn from you!
Seats are filling fast! If you are planning to register, do it now! Virtual registration is open, too. Remember, if you are a silver or gold RCC subscriber, you get one free attendee (virtual or in-person) for the seminar, so take advantage!