Memos/Documents

Memos/Documents 
PCI Scan ComplianceAttested to PCI Scan
PCI SAQ ComplianceAttested to PCI SAQ
Hardware AgreementThis 3rd party hardware agreement should be signed and returned to RCC if RCC is not your primary hardware vendor.
Archive MemoArchive Express backup directions to ensure that your paperless office system is backed up.
Payroll Memo (FDS 8.0+)Payroll tables to keep your employees paid when using the RCC Payroll module 8.0 and newer.
Support GuidelineRCC's support guidelines for customer follow-up regarding your most important issues.
FTPS AnyClientYour guide to uploading and transmitting files with RCC support personnel via secure communications.
System DebuggingThis guide will assist you in troubleshooting network and system related errors interfering with RCC.
CASPOL FixCASPOL is a tool used to assist in displaying the new RCC graphical user interface.
Anti Trust PolicyRCC's customer Anti Trust Policy regarding current customers.
Synergy Hotfix 931BThis latest SynergyDE hotfix update can be applied if you are experiencing SynergyDE related errors.
This update applies to version 8.06.00 and newer.
Synergy Hotfix 953BThis latest SynergyDE hotfix update can be applied if you are experiencing SynergyDE related errors.
This update applies to version 8.06.00 and newer.
Malwarebytes ExclusionsThis program will install an exclusions file to prevent Malwarebytes Anti-malware from scanning important RCC files during processing.