Employee Profile – Susie Sheehan-Peterson

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Out of the eight children in the Sheehan family, the last three made RCC what it is today. Sue has always been stuck in the middle between Kevin and Brian in age and their working relationship is no different. Sue joined the RCC family 20 years ago after she spent almost 20 years managing her own miniature department store in Bird Island across the street from Sheehan’s Gas and the previous location for Rural Computer Consultants.  She used the FDS software to track inventory and financials for her store so she had been familiar with the product long before she started supporting it. Even before that, she had been around the propane business since a very young age. The Sheehan family attended propane get-togethers since her father Fabe owned and operated Sheehan’s Gas. She also worked in the Sheehan’s Gas office doing light bookkeeping through her middle and high school years.

Not only did the Sheehan family travel for work to propane events, they also got to travel for fun. Parents Fabe and Lorraine loved to travel and since Sue and Brian were the youngest of the eight, they were lucky to travel the most. That love of travel has now been instilled in Sue as she travels to a few of the larger propane conventions every year as well as visiting many customers nationwide. Sue has also been on a trip to New Zealand to visit a customer there. If she didn’t work for RCC she would like to be a travel specialist or real estate agent. Her dream trip would be to visit Hawaii and/or China. She’ll make it there some day after she retires… if she ever does. J

Alaska is one of the top spots Sue has travelled in her lifetime. She and her husband Steve took a cruise there for their 25th wedding anniversary. They were married for 38 years before he passed away in 2014 from an extended illness. They met in high school at a dance in a local area ballroom. She couldn’t stand him to start with, but after some coaxing (and a phone call to the school to get her out of class) he started to grow on her. J Her favorite memories with him include anything having to do with their children and grandchildren. They brought three children into this world. Erik is the eldest. After a number of years in the corporate world, he returned to the area to take over the family farm upon Steve’s death. He and his wife have two little boys. The middle child is Abby who works at RCC with the whole family. She and her husband have two little girls. The youngest is Holly and she also joined the RCC family a few years ago. Holly and her husband just welcomed their first child, a baby boy, in December of 2017.

Sue’s perfect weekend would be enjoying a little bit of everything. She would enjoy some time with friends and family, relax, catch up on sleep, go to church, watch TV and work just a LITTLE. Currently work takes up a larger portion than it should but she is trying really hard to tone it down at her children’s request.

Chris Zimmerman

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Christian Talley
Fuel Support
ctalley@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: Best Buy
  • What was your favorite TV show when growing up?
    Answer: Seinfeld
  • Can you play any instruments? 
    Answer: Drums, but haven’t since I was 19
  • What is your favorite cereal? 
    Answer: Cinnamon Toast Crunch
  • What was the worst punishment you received at school? 
    Answer: Got kicked off the track team for my sophomore year of high school
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: Over
  • Do you have any pets? 
    Answer: A cat named Sadie
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: Scandinavia
  • What is your favorite family tradition? 
    Answer: Opening presents from Santa still even though my youngest sibling is driving now
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: Fake it till you make it
  • How would you spend one million dollars? 
    Answer: Pay off all my bills, pay off my parent’s bills, buy a gaming PC, save/invest the rest
  • What is the best thing about working at RCC? 
    Answer: My coworkers

Christian Talley

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Christian Talley
Fuel Support
ctalley@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: None; I’d rather not be in debt. No maxing out.
  • What was your favorite TV show when growing up?
    Answer: There are waaaay too many to list, so I’ll just choose a couple. Live action sitcom? Fresh Prince. Animated? Batman
  • Can you play any instruments? 
    Answer: No. But I’ve got a few I’m dabbling. All strings.
  • What is your favorite cereal? 
    Answer: Cinnamon Toast Crunch.
  • What was the worst punishment you received at school? 
    Answer: Brief stint at the dean’s office for disruption in class. 10th grade. Thing is, a classmate named Chris did it, so my teacher just sent both of us because our names were similar and we were sitting next to one another.
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: Unsure, but it can hang whichever way it wants. As long as it’s there…
  • Do you have any pets? 
    Answer: Yes, four cats.
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: New Zealand.
  • What is your favorite family tradition? 
    Answer: Family dinner on Christmas Day.
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: Be yourself, and be consistent about it.
  • How would you spend one million dollars? 
    Answer: Save a small portion of that for fun. Divvy a little up for my immediate family and close friends. Half going to a saving account, and the rest for mindful investments in reputable companies or projects.
  • What is the best thing about working at RCC? 
    Answer: The welcoming work environment!

 

Rick Duperry

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Rick Duperry
Fuel Support
rduperry@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: Home Depot
  • What was your favorite TV show when growing up?
    Answer: Star Trek
  • Can you play any instruments? 
    Answer: Drums
  • What is your favorite cereal? 
    Answer: Honey Nut Cheerios
  • What was the worst punishment you received at school? 
    Answer: Catholic School nun smacked fingers with a ruler.
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: Over the top
  • Do you have any pets? 
    Answer: Yes – 4 Cats, 1 rabbit and a Gerbil.
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: Iceland
  • What is your favorite family tradition? 
    Answer: Thanksgiving dinner.
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer:  To avoid credit card debit
  • How would you spend one million dollars? 
    Answer: Donate some, pay off all personal debts, pay off the kid’s college debts, buy a retirement home, and invest the remaining.
  • What is the best thing about working at RCC? 
    Answer: My fellow employees.

Heidi Mages

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Heidi Mages
Sales and Marketing
hmages@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: Is Amazon considered a store?
  • What was your favorite TV show when growing up?
    Answer: I didn’t watch a lot of tv growing up.  I spent most of my time outside or listening to music.  If I have to pick one, I would probably say “The Simpsons”.
  • Can you play any instruments? 
    Answer: A few.  I played trumpet all through school and for a few years after when I could find a group to play with.  I’ve played guitar too, but not nearly as much.  I’ve tinkered with a few others…
  • What is your favorite cereal? 
    Answer: Cinnamon Life, yummy!
  • What was the worst punishment you received at school? 
    Answer: A few detentions for minor offenses, nothing major.  Just typical teenager stuff, bad attitude.
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: The correct way, Over.
  • Do you have any pets? 
    Answer: Yes, 4- Our dog, Lucy is a Lab/Retriever Mix, Cheetah is a light orange tabby cat, a teal-blue beta named Jonas, and our newest, a baby Veiled Chameleon, named Arlo.
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: so many places, but, I would say New Zealand or Japan
  • What is your favorite family tradition? 
    Answer: It’s kind of new, but with my extended family, we spend the weekend after Thanksgiving at a hotel and everyone brings Nerf guns and we have a war. It’s super fun for kids and adults…
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: “Live in the now.  It doesn’t do to dwell on the future or the past because you will be missing what is important today.”
  • How would you spend one million dollars? 
    Answer: Travel.  It’s a big world, I want to see it.
  • What is the best thing about working at RCC? 
    Answer:  The obvious answer is:  The People.  Wonderful people work here, I wish I had the chance to work with more of them more often.  Other than that, I like the variety of things I get to do.  I work in design so my projects change a lot.  One day I’m working on booklets, the next, I’m building a website.  It’s challenging and I have lots of opportunities to learn new things.

 

Whitney Prochniak

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Whitney Prochniak
Fuel Support
wprochniak@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: Today’s Home & Patio
  • What was your favorite TV show when growing up?
    Answer: Saved by the Bell
  • Can you play any instruments? 
    Answer: Clarinet, Bass Clarinet, Contrabass Clarinet.
  • What is your favorite cereal? 
    Answer: Frosted Flakes
  • What was the worst punishment you received at school? 
    Answer: Lunch Detention (for chewing gum during class L)
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: As long as it gets replaced, I don’t care.
  • Do you have any pets? 
    Answer: 2 Puppies (Griz – German Shepard/Beagle & Stella – Yellow Lab)
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: Australia
  • What is your favorite family tradition? 
    Answer: Family Suppers every weekend.
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: “You may not be able to control every situation and its outcome, but you can control your attitude and how you deal with it.”
  • How would you spend one million dollars? 
    Answer: Pay off debt and start college funds for my children.
  • What is the best thing about working at RCC? 
    Answer: The customers for sure. They help ensure no day is exactly like the last, which I enjoy.

Marilyn Sanalitro

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Marliyn Sanalitro
Technical Support
msanalitro@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: Best Buy

  • What was your favorite TV show when growing up?
    Answer: X-Files

  • Can you play any instruments? 
    Answer: No

  • What is your favorite cereal? 
    Answer: Cheerios

  • What was the worst punishment you received at school?
    Answer: Never punished

    Which way does your toilet paper hang on the wall – over or under?
    Answer: Over

  • Do you have any pets?
    Answer: Yes

    If you could visit anywhere in the world you’ve never been, where would you go?
    Answer: Scotland

  • What is your favorite family tradition? 
    Answer: Christmas Eve dinner

  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: Golden Rule

  • How would you spend one million dollars? 
    Answer: Pay off all bills and help women and children of domestic violence

  • What is the best thing about working at RCC?
    Answer: People

Justin Braegelman

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Justin Braegelman
Technical Support
jbraegelman@rccbi.com

  • At which store would you like to max-out your credit card? 
    Answer: candy store
  • What was your favorite TV show when growing up?
    Answer: rollerjam
  • Can you play any instruments? 
    Answer: Trumpet
  • What is your favorite cereal? 
    Answer: No Cereal for me
  • What was the worst punishment you received at school? 
    Answer: detention
    Which way does your toilet paper hang on the wall – over or under? 
    Answer: over
  • Do you have any pets? 
    Answer: 2 dogs
    If you could visit anywhere in the world you’ve never been, where would you go? 
    Answer: Malaysia
  • What is your favorite family tradition? 
    Answer: deer hunting
  • What’s the greatest bit of advice a parent or mentor has given you? 
    Answer: Don’t let happiness be determined by something you can’t control
  • How would you spend one million dollars? 
    Answer: long vacations
  • What is the best thing about working at RCC? 
    Answer: coworkers

Family Orientated

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The RCC North building is located directly across the street from the public elementary school and on the other side of the street is the private elementary school, which educates students from three surrounding towns. Every morning between September and June when the RCC north office staff begin to arrive at work, we share the small city street in Bird Island with school buses and parents dropping children off for school. Driving past these buildings and seeing the families on a daily basis is a motivating reminder of a fundamental pillar of RCC… Being a family orientated business. As some examples: we are a family run business, we consider every employee a part of our family, and we treat all our customers as family. This is truly what makes RCC the industry leader of support.

In 1952, Fabe Sheehan started a small propane company in Bird Island, MN and named it Sheehan’s Gas Company. As the propane company grew, as is common with small businesses, the family became extremely involved. Whether that involvement was forced or voluntary may be a matter of opinion among his wife, Lorraine, and their eight children. If you were to ask any of the eight Sheehan children what their fondest childhood memories are, it would always include riding with Fabe in the bulk truck. Fabe always preached a key business model to his children and that was service. Providing excellent and timely service creates lifelong customers. The ability and willingness to do anything to make those customers happy is what makes them a family. The 3 youngest Sheehan children (Kevin, Susie, and Brian) took this business model to heart.

Over the years, one of the Sheehan children (Mike) took over Sheehan’s Gas Company for Fabe. Starting in 1979, Brian and Kevin set up shop with a computer in the back room of Sheehan’s Gas Company with the intent of making life a little easier for their dad Fabian and brother Mike. As the years moved on the computers became smaller and RCC grew larger. Along the way, their sister Susie came on board as a mediator between the two brothers. Acquisitions happened and additional staff were brought on board which continued to grow the RCC family. Today, there are 53 staff in 3 main offices (Bird Island, MN, Birmingham, AL, and Portland, ME). If you are interested in meeting any of our employees, browse through the ‘contact us’ area of our web page or better yet come to one of our RCC seminars to meet some of the staff in person!

RCC HEader

If anyone is interested in signing up for our summer seminars, contact our sales department (sales@rccbi.com). The scheduled locations for the 2018 seminars are listed below:

  • Atlanta, Georgia – April 5th – 6th
  • Reno, Nevada – May 15th-16th
  • Minneapolis, Minnesota - June 11th – 14th

Through the training process our staff and customers many times develop a bond that makes both parties truly feel this family feeling.

RCC would like to thank all those in our large family of staff, customers, and vendors. It is truly amazing watching RCC grow and adapt as the years have gone on. We couldn’t have done this without all of you!

Employee Weekly Profile – Kevin Sheehan

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Kevin Professional

 

 

 

 

Random Kevin facts:

  • His perfect weekend would consist of crashing, getting work done around home and reading
  • He has interests in anything computers as well as watching the TV show ‘Survivor’ and reading historic books for origin of US.
  • His favorite TV show growing up was ‘Hogan’s Heroes’
  • Loves Fruit Loops
  • Has an Australian Cattle Dog (Blue Heeler). Qbert likes to visit the RCC office when Kevin comes to work.

Kevin Sheehan is one of the original founders of Rural Computer Consultants. RCC was started back in 1979 (37 years ago). However, his experience in the propane industry can be traced back to being 8 years old and spending his time minding the Sheehan’s Gas office on Saturdays. While growing RCC into the business it is today, he has had many roles within the company. These range from programming to salesman. Of all the roles he’s played in bringing RCC to the company it is today, his favorite has been programming. If Kevin was in complete control and could do anything he wanted (without repercussions) for one day, he states the one change he would make would be to remove his brother Brian Sheehan from the office (joking). However, the third sibling Susie would not allow this to happen.

Before Kevin started up RCC, he worked in the data processing field. This work ranged from being an employee for the largest turkey conglomerate in the world to teaching a college class about data processing. At one time he even worked for a company that built the biggest and most powerful computers in the world. I guess you could say he has always had a knack for computers and data processing.

One of Kevin’s biggest passions is the Minnesota Wild. When asked what he would do if he could have any job in the world he says, “I cannot think of anywhere or anything better than RCC, unless I could be owner of the Minnesota Wild hockey team!”

Hockey runs deep in Kevin’s family as well. Each of his 3 children all played hockey at one point in their lives. Dan, age 39, played on the first hockey team for his high school and ran cross-country. He is now in the tech industry.  Tessa, age 32, played on the first girl’s high school hockey team as well as danced. She is currently working for a large retailer at their corporate headquarters. Erin, age 25, played hockey as well and ran cross-country. She now teaches hockey to youth.  Notice all of Kevin’s children are 7 years apart. That must be Kevin’s lucky number. Kevin has been married for 34 years after first meeting his wife as they were both walking down the street. After they passed each other they both turned back to get a second look. It may not have been love at first sight but it was most certainly love at second glance.

Kevin Family